You cannot access Steam with the default settings of the cable modem (ARRIS TG862). To change the settings, do the following:
Access your cable modem settings:
Go to http://10.0.0.1/
User name is: admin
password is: password
On the left is a menu - under 'Gateway' go to 'Firewall' and select 'Custom Security'.
Once you do that, you can access your Steam account.
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